Whether or not you are a fan of EOS like we are, we’re sure you know someone who has the ball-shaped lip balm in their bag right now. It’s no wonder, since the packaging is adorable, easy to tote and comes in a rainbow of colors. The formula on the other hand is currently landing the brand in a class-action lawsuit for causing severe skin reactions.
The plaintiff, Rachael Cronin, claims that after buying an EOS lip balm at Target in December, she ended up in the doctor’s office with painfully cracked, bleeding, blistering, and flaking lips, all of which lasted 10 days. One can assume this is a rare case, probably just a freak allergic reaction but as it turns out, her claims set of a wave of responses from consumers who shared the exact experience with the product. We even caught similar complaints and multiple claims that their balm grew mold on EOS’ Facebook page. In response, a spokesperson for the brand released the following statement: “We firmly believe this lawsuit is without merit.”
While we never have experienced any of the above issues, you can bet we will keep an eye on how this story unfolds. Let us know in the comments below if you have experienced similar issues or if you plan to swap to a new lip balm in the near future.
Update: The company released a statement on Jan. 28 about the lawsuit: “We are pleased to announce that the class action lawsuit brought against EOS earlier this month has been resolved. Our products are safe — and this settlement confirms that.”
The settlement does not require EOS to change any of the lip balm’s ingredients. However, a representative for the company told Today that while the details are not finalized yet, the packaging will include more details about the ingredients and how to use the lip balm properly.